Privacy Policy for Dr. J. Craig Alexander, DMD
Effective Date: December 2, 2024
Dr. J. Craig Alexander, DMD (referred to as “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information from visitors to our website and users of our services.
Information We Collect
We may collect personal information you provide, including:
Name
Contact information (email address, phone number)
Information submitted through forms on our website
We collect this information to provide you with dental services, respond to your inquiries, and improve our website and services.
Use of Information
We use the information you provide for the following purposes:
To respond to inquiries or schedule appointments
To send service-related communications
To comply with legal or regulatory requirements
We do not share phone numbers or other personal information for SMS purposes unless explicit consent has been obtained. Opt-in is always required for SMS communications.
SMS Opt-In Policy
If you choose to opt-in to receive text messages from us, you will need to provide explicit consent by checking the relevant box when submitting your phone number. By checking the box, you agree to receive text messages from Dr. J. Craig Alexander, DMD.
Sharing Information
We do not sell, trade, or otherwise share your personal information with third parties, except when required by law or to fulfill a service you have requested.
Your Privacy Rights
You may request to:
Access your personal data
Correct or update your information
Withdraw consent for SMS communications
To exercise these rights, please contact us using the details below.
Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the effective date.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Terms of service for SMS
The Terms of Service related to SMS communication must either be included in the privacy policy or be a stand-alone document. The document must include the following:
SMS Terms & Conditions
SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If you have consented to receive text messages from [Company Name], you may receive messages related to the following (provide specific examples):
Appointment reminders
Follow-up messages
Billing inquiries
Promotions or offers (if applicable)
Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].
Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt-in to receive SMS messages from [Company Name] in the following ways:
Verbally, during a conversation
By submitting an online form
By filling out a paper form
Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Dr. Alexander
739 Columbia Turnpike
P.O. Box 237
East Greenbush, New York 12061
Call our office at: 518-477-1008
Email: info@jcraigalexanderdmd.com